This policy outlines our procedures for refunds and subscription cancellations. Please read carefully to understand your rights and obligations.
1. Refund Policy Overview
At Examtopics, we strive to provide high-quality exam preparation materials and ensure customer satisfaction. We offer refunds under specific circumstances, detailed in this policy.
2. Refund Eligibility
Subscription Type
Timeline
Eligibility
Refund Amount
Individual Practice Exam
30 days
If you could not pass the exam
Full refund
Monthly Subscription
30 days
If you could not pass the exam
Pro-rated amount
3. How to Request a Refund
To request a refund, please follow these steps:
Send us an email at team@examtopics.io with your request
We will review your request and get back to you within 48 hours
If your request is approved, we will process the refund within 5-7 business days.
Refund requests are typically processed within 5-7 business days after approval.
8. Contact Information
For questions about refunds or cancellations, please contact our support team: